Frequently Asked Questions

General

Can I exchange or transfer my event tickets?
Yes! We understand that life happens and sometimes things change unexpectedly.
You can contact tickets@galeyfarms.ca or 778-733-0643 and someone will be in touch about options for changing your tickets.

What happens if it rains?
Galey Farms is an outdoor environment and we encourage you to come dressed for the weather! We typically run rain or shine. In the case of more extreme weather conditions, Farm Management will make a decision about events and ticket holders will be contacted as soon as possible with updates.

Can I refund my tickets?
In most cases, we can transfer or exchange your tickets. Farm Management reviews refund requests on an individual basis and makes decisions at their discretion. Please email tickets@galeyfarms.ca if you have a question or request.

What should I bring to the farm?
Make sure to dress for the weather. Flat, comfortable, closed toe shoes are best in all seasons.

Pumpkinfest and Festival of Fear

Can I buy my ticket at the door?
We STRONGLY encourage you to book ahead. We cannot guarantee there will be tickets available at the door.

Can I wear my costume?
Costumes are welcome! Please leave any weapon accessories at home.

Is a pumpkin included in my ticket?
No. All pumpkins are purchased separately at the Pumpkin Patch.

Can I bring my dog or animal?
No, unless a service dog, no pets on the property please.

The Asylum Haunted House

Will a performer grab me in Haunted House?
No, you will not be touched by any of the actors in the Haunted House, but it is possible they will be interacting with you on your visit. 

Is The Asylum wheelchair accessible?
Yes, it is.